Privacy Policy

At EchoXen™, your privacy is extremely important to us. This Privacy Policy outlines how we collect, use, protect, and disclose information collected from users ("you") of our website and services. By using tryechoxen.com, you agree to the terms of this policy.

1. Information We Collect
We may collect the following types of information:

a. Personal Information
When you place an order, sign up for our newsletter, or contact us, we may collect:

Full Name

Email Address

Phone Number

Billing & Shipping Address

Payment Information (processed via secure gateways)

b. Non-Personal Information
We may automatically collect non-identifiable data such as:

IP address

Browser type

Device type

Time zone

Referring URL

Pages visited

2. How We Use Your Information
We use your information to:

Process and fulfill orders

Send order confirmations and shipping updates

Provide customer support

Email you promotional offers or product updates (only if you opt in)

Improve website functionality and user experience

Comply with legal or regulatory obligations

3. Cookies & Tracking Technologies
We use cookies and similar technologies to:

Remember your preferences and cart items

Analyze website traffic and visitor behavior

Serve relevant advertisements (via platforms like Google or Facebook)

You can disable cookies in your browser settings, but some features may not function properly.

4. Sharing of Information
We do not sell, rent, or trade your personal information to third parties. However, we may share data with:

Trusted third-party service providers (e.g., payment processors, shipping carriers, email platforms) who help us operate our business

Legal or governmental authorities if required by law or to protect our rights and customers

All third-party partners are contractually obligated to keep your information secure and confidential.

5. Data Security
We take appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. All sensitive data (e.g., credit card info) is encrypted and processed through PCI-compliant providers.

6. Your Rights & Choices
You have the right to:

Access the personal data we hold about you

Request correction or deletion of your data

Opt-out of email marketing at any time via the “Unsubscribe” link or by contacting us at support@tryechoxen.com

7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their policies separately.

8. Children’s Privacy
Our website and products are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date. We encourage users to review this policy periodically.

10. Contact Us
If you have questions, concerns, or requests related to your privacy, please contact:

📧 support@tryechoxen.com